18 Jun 2024 09:47

174: The Expert Approach to Landlords

Even mold industry experts struggle with landlords! Today my mentor and father-in-law Mark Levy joins me to discuss his recent experience dealing with landlords. Mark shares crucial insights into handling water damage, highlighting the importance of understanding water categories and the correct remediations per industry standards. He recounts a personal experience with a water leak in his rental home, detailing the steps he took to ensure proper cleanup despite resistance from restoration companies and the property owner. Emphasizing persistence, documentation, and industry knowledge, Mark's story is both a compelling lesson and a reassurance for anyone dealing with similar issues. Tune in to hear about his personal experience and expert tips on managing water damage in rental properties!

00:00 Introduction and Special Guest Announcement 00:52 Mark's Impact and Gratitude 01:55 Brian's Mold Story and Mark's Help 04:13 Lessons Learned and Career Shift 08:13 The Evolution of the Business 13:23 The Consulting Group's Unique Approach 24:27 Mark's Recent Rental Experience 32:01 Renting the House and Initial Agreement 32:30 Conflict with the Builder 33:10 Importance of Proper Sanitization 34:06 Confrontation with the Certified Builder 35:56 Taking Matters into Own Hands 38:13 Builder's Visit and Resolution 39:39 Lessons Learned and Advice 41:52 Understanding Water Categories 46:12 Documentation and Legal Preparedness 54:33 Final Thoughts and Conclusion

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