191: Fan Favorite - How to come and go: contracts, convos and breaking the agreement

This one keeps landing in Lexi's DMs for a reason, so she brought it back, with a fresh intro and outro recorded just for this re-release.

If you've ever panicked over how to leave a rental situation, navigate a business split, or let someone go without it turning into a whole thing — this episode is for you. Lexi gets into what your contracts actually need to say, why verbal agreements won't protect you, and how to handle the emotional moments of people coming and going with your professionalism intact.

She also shares a real story from early in her salon ownership — one that ended in hate mail, a small claims situation, and a very awkward bank encounter involving her mom.

In this episode:

• Why Lexi's first question when someone DMs her for help is always "what does your contract say?"
• What every booth rental or lease agreement needs to include — and what to leave out
• The difference between a legally binding contract and a handshake deal (and why it matters)
• How to write a termination clause that protects both you and your renter
• Why your behavior during the exit is your reputation — and how to stay professional even when it's hard
• The same principles applied to client agreements, because it's all connected

Fully Booked:

A salon-wide marketing ecosystem built to bring in new clients consistently, support stylist growth, and take the pressure off the owner as the sole growth engine. The live kick-off is happening now.

Get Fully Booked: https://lexilomax.thrivecart.com/fullybooked/