219. Impact Lab POV - Improving Volunteer Staff Relations with Corina Sadler

Strong volunteer‑staff relationships don't happen by accident. In this episode, volunteer management expert Corina Sadler shares how emotional intelligence, data tracking, and ongoing coaching can transform tension into teamwork.

You'll learn why volunteer‑staff relations are a long‑term strategic investment, how to mediate conflicts with compassion, and practical ways to build trust across your team. If you're ready to reduce burnout and boost collaboration, this episode is for you.

Improving Volunteer Staff Relations – Episode Highlights 

• [00:00] Introduction to Volunteer and Staff Relations
• [09:02] The Role of Volunteer Staff Relations
• [15:02] Evolving Perspectives on Volunteer Management
• [21:03] The Need for Strong Volunteer-Staff Relationships
• [29:46] Matching Motivators: Staff and Volunteer Dynamics
• [36:58] Fact Finding: The Key to Resolving Conflicts
• [43:45] Mediation and Conflict Resolution Strategies
• [48:20] Thinking Long-Term in Volunteer Management
• [54:43] Final Thoughts on Volunteer Management

Helpful Links 

• Volunteer Strategy Scorecard™ 
• Volunteer Management Progress Report
• Volunteer Nation Episode #191: Who is Ultimately Responsible for Your Org’s Volunteer Culture?
• Engage Journal
• Reflecting on 10 Years of the Volunteer Management Progress Report 
• Find Corina on LinkedIn
• Full Show

Thanks for listening to this episode of the Volunteer Nation podcast. If you enjoyed it, please be sure to subscribe, rate, and review so we can reach more people like you who want to improve the impact of their good cause.

For more tips and notes from the show, check us out at TobiJohnson.com. For any comments or questions, email us at [email protected].