89% of Accountants Say AI Pays Off—So What’s the Catch?

Is AI really replacing accountants—or just changing the job? Blake Oliver talks with Capterra analyst David Jani about new survey data showing where AI is gaining traction in accounting, from chatbots and data entry to forecasting and fraud detection. They unpack why 89% of users report ROI, why firms are still struggling to hire, and why weak AI data-handling policies could create serious security problems.

Accounting Trends in 2026: How AI is Changing Work, Skills, and Strategyhttps://www.capterra.com/resources/accounting-trends-ai-software-changing-work/Chapters

• (00:00) - EAP 114
• (01:26) - Survey Methodology
• (04:26) - AI Adoption Today
• (05:39) - Where AI Shows Up
• (19:57) - Staffing Crunch Data
• (24:10) - Manual Work and Spreadsheets
• (26:17) - Next 12 Months Ahead
• (28:11) - 2027 Predictions and Threats
• (32:04) - Where to Place AI Bets

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Connect with Our Guest, David JaniLinkedIn: https://www.linkedin.com/in/david-jani-7627872b/

Learn more about Capterra

https://www.capterra.com/accounting-software/

Connect with Blake Oliver, CPALinkedIn: https://www.linkedin.com/in/blaketoliverTwitter: https://twitter.com/blaketoliver/