EP 166 The Real Reason Dental Billing Is So Frustrating

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

 

Does dental billing feel harder than it used to? You're doing the same work, but claims stall, rules change, and nothing seems consistent anymore. My friend and Dental Revenue Network member Brooke Bird joins me to break down why that's happening.

 

The rules keep changing, knowledge is scattered, and practice management systems haven't kept up all that well. Why does working on claims now feel like detective work? Different payer quirks and clearinghouse changes have quietly slowed cash flow. What are your options? Brooke and I consider what's really happening behind aging accounts, leased networks, and unpaid claims. Hopefully our discussion can help you firm up your systems! 

 

As promised, grab your Insurance Compass here: 

https://birdseyebilling.com/insurance-compass

 

Connect with Brooke Bird 

Facebook: https://www.facebook.com/profile.php?id=61550209355734

IG: https://www.instagram.com/birdseyebillingdental/

LinkedIn (Brooke Bird): https://www.linkedin.com/in/brooke-bird-298ba3127/

LinkedIn (Birdseye Billing Dental): https://www.linkedin.com/company/birdseye-billing

Website: https://birdseyebilling.com/

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Join us for Practice Management Power Day on Sept. 25 in Denver! This event is designed for experienced managers and dentists. Visit https://practicemanagementpowerday.com to register!

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Beyond the Operatory Career Workshop: Have you ever wondered what career opportunities in dentistry exist beyond clinical care? Whether you're a dentist, hygienist, assistant, or manager, this full-day, in-person workshop is your chance to explore new paths in speaking, coaching, consulting, and more.

Join Teresa and Angela on March 6th, 2026 in Northern Virginia. Limited to just 20 attendees. Registration is open. Secure your spot today:

🔗 https://www.beyondtheoperatory.com/

 

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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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Synergy Dental Partners offers lower prices for your dental supplies and services

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. 

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My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. 

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Visit odysseymgmt.com to check out my book, w