Ep 520 – Facility Policies: “I Have a Client Who . . .” Pathology Conversations with Ruth Werner

A seasoned massage therapist has just started working at a prestigious facility where client intakes are only conducted on the fly, and nothing is documented. Almost immediately, two clients present with complex situations that could be made substantially worse by thoughtless massage.

What to do?

In this episode we explore this complex question. I have some thoughts from the massage side of the equation, and I also turned to an industry expert, Sherrie Tennessee, PhD, to help understand this from the point of view of the businesses.

I also speculate on what it would be like if I were Queen of the World, but that’s a bit beside the point.

 

Resources: 

Sherrie Tennessee, Ph.D., CHE, 

Founder, SpaSOS | Author | Educator | Industry Speaker

Website: www.spasos.com

SpaSOS: Revolutionizing Your Spa with Wellness Technology

https://youtu.be/Pk2T0ygfoqk?si=ZOn9tJf7c6FD44FR

Author: How to Open a Wellness Center: 31-Day Guide

www.amazon.com/How-Open-Wellness-Center-Workbook

Instagram: @thespasos

YouTube: @spasos

LinkedIn: www.linkedin.com/in/sherrie-tennessee-phd/

Host Bio:

Ruth Werner is a former massage therapist, a writer, and an NCBTMB-approved continuing education provider. She wrote A Massage Therapist’s Guide to Pathology, now in its seventh edition, which is used in massage schools worldwide. Werner is also a long-time Massage & Bodywork columnist, most notably of the Pathology Perspectives column. Werner is also ABMP’s partner on Pocket Pathology, a web-based app and quick reference program that puts key information for nearly 200 common pathologies at your fingertips. Werner’s books are available at www.booksofdiscovery.com. And more information about her is available at