The Laundromat Resource Podcast

28 Oct 2026 01:00

261. Is It Too Late to Buy a Laundromat? (6 Years Later With Ken Wimberly)

The conversation focused on the rapidly evolving laundromat industry, spotlighting the return of high-performing operator Ken Wimberly. A key theme that emerged was the journey from real estate investment into building a thriving laundromat empire, with Ken sharing the strategies behind securing premier locations, negotiating leases, and leveraging both leasing and ownership models. The discussion explored the importance of customer experience and brand elevation, revealing how innovative concepts like dedicated play areas, multi-revenue streams, and a focus on community engagement can transform the reputation of the laundromat business.

Listeners will also hear insights on competitor analysis, embracing technology, the impact of AI and software innovation, and the growing trend of consolidation and professionalization in the industry. Several points were raised, including the launch of Ken’s franchise model, tips for new and prospective operators, and predictions for the future of the laundromat sector. This episode is packed with practical advice and visionary thinking for anyone interested in building a standout business in laundry.

In this episode, Jordan & Ken Discuss:

00:00 Interview with Ken Wimberly

08:29 Finding creative solutions for laundromats

11:04 Negotiating commercial real estate leases

19:22 Challenges finding laundromat locations

24:45 Importance of Customer Care

29:01 Running a laundromat as a side hustle

37:02 Evaluating reviews and customer feedback

39:46 Incentivizing Customer Reviews

44:10 Building franchise support infrastructure

52:03 Creative freedom vs. franchise fit

54:04 Importance of Profitability and Community