Dr. Daniel Crosby - The Psychology of Financial Anxiety: Five Types of Anxious Clients and What Actually Calms Them

Tune in to hear:

  • What critical point do the formal ways of measuring financial anxiety miss out on?
  • What are some of the meaningful qualitative differences between how financial anxiety may present for different clients? 
  • What are 5 different archetypes of anxious clients you might encounter? 
  • What is one way that advisors can address clients’ anxiety-driven avoidance?
  • How can advisors help their hypervigilant clients? Why does simple reassurance often backfire and actually encourage hypervigilant behavior?
  • How should advisors best counsel clients who are prone to catastrophizing? Why is scenario planning so helpful in this case?
  • What is the “control-seeker” archetype like in practice and how can advisors best help them?
  • What is the “scarcity survivor” investor archetype and what should advisors do to help them?

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