Episode 213 with Jami Hartmann - Getting Your Operational “Stuff” Together!

Want to stop the revolving door of teachers and create a rock-solid childcare team? Kris talks with Jami Hartmann from Trainual about how the right systems can transform your center’s operations. They dig into practical strategies for finding great staff, training them effectively, and keeping them motivated. Jami shares some great insights on getting your whole team aligned, creating smooth onboarding, and using technology to make documentation easier. If you’re struggling with staff turnover and want to build a more consistent, high-performing center, this episode is packed with real-world solutions that can help you level up your team.

 

Key Takeaways:

[5:00] Kris launches her new book, The Antidote to Fear!

[9:02] Alignment is at the core of what Trainual offers, and to think of it as a digital version of your childcare center.

[10:05] The need for operational consistency to deliver exceptional customer service and meet parent expectations.

[10:35] Jami shares her professional journey, including her transition to Trainual, impacting the maternity leave policies, and the challenges of balancing work and motherhood.