Episode 37: Why Microstress Matters

Karen Dillon, co-author with Rob Cross of The Microstress Effect: How Little Things Pile Up and Create Big Problems and What to Do about It, describes their discovery of the little noticed day-to-day stressors causing significant impact on even the highest performing employees, and how failing to address them can lead to burnout. Karen Dillon is a contributing editor at Harvard Business Review and coauthor of three books with Clayton Christensen, including the New York Times bestseller, How Will You Measure Your Life?