
Most practices don't have a "people problem"—they have a standards problem. In this episode, Tristan and Sarah reveal how to design culture on purpose: define values, hire against them, manage to them daily, and protect them by acting fast when someone isn't a fit. The result? A culture that powers growth like an engine.
You'll discover:
How to define 8–12 values so they're more than wall art
A hiring pipeline that tests values up-front
The thermometer vs. thermostat mindset: enforce standards so A-players don't slide