Hiring Series: Don't Skip This Step—Reference Checks That Matter

In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale, and even legal trouble.

Sandy and Dana share true stories from the field (including embezzlement cases that could have been avoided), compliance tips that keep you safe, and the exact questions that reveal whether your next hire is reliable or risky. From separating personal vs. professional references to knowing what you can ask—and what you should only confirm—you'll leave this episode with a clear system for protecting your practice from a bad hire.

Plus, they tackle a listener question about how to manage new hires who want to "change everything," and why systems are the antidote to chaos.

If you want to safeguard your hiring process and build a stronger team, this episode is a must-listen.

Takeaways:

• Skipping reference checks exposes your practice to unnecessary risk.

• Always separate personal references from professional ones.

• Confirm dates, pay, and rehire eligibility when giving a reference; ask open-ended questions when checking references.

• New hires with "big ideas" need structure—systems first, suggestions second.

• Reference checks = protection for your million-dollar business.

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✨ Upcoming Event – Don't Miss Out! Want to take your front desk skills to the next level? Join Sandy Pardue and the Classic Practice team for Front Desk Pro in Las Vegas on Friday, November 7, 2025. This one-day seminar is packed with proven systems to reduce cancellations, boost treatment accepta