How People Intelligence Is Helping Shape Cisco’s AI Workforce Transformation

Your AI adoption numbers might be climbing. But what do they tell you about your people?  

Kelly Jones, Chief People Officer at Cisco, and her team set out to answer that question, and the findings are reshaping how Cisco thinks about engagement, performance, leadership, and the future of HR itself. 

In this conversation, David and Kelly discuss:

• What prompted Cisco's People Intelligence team to ask a bigger question about AI than most organisations are asking 
• The connection between AI use, employee engagement, and career growth at Cisco 
• Why leaders who use AI themselves are so critical to driving adoption across their teams 
• The confidence gap Cisco is seeing between director-level leaders and mid-level employees, and what to do about it 
• How this transformation is reshaping the HR function itself, and the skills needed to build HR for an "intelligence era" 
• The wellbeing cost of change at this pace, and where to start if you don't know where to begin 

This episode is sponsored by HiBob.

HiBob brings HR, Payroll, and Finance together into a single platform that employees actually use. With AI throughout, you move faster, work smarter, and empower your people to power your business.   

Sapient Insights recognises HiBob’s AI vision, citing the Bob AI Companion for making everyday work faster and easier. Fosway Group also names HiBob a 2025 9-Grid™ Core Leader, recognising the strongest AI vision among Core Leaders.    

HiBob. All-in-one HCM for HR, Payroll, and Finance.   

​​​Learn all about HiBob’s modern HR platform here

Resources:  

Cisco's Journey in AI Workforce Transformation  

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