NAVEX's 2025 Hotline Benchmark Report

Is your internal reporting program keeping up or falling behind the curve? With over 2.15 million reports analyzed from nearly 70 million employees worldwide, NAVEX's 2025 Regional Whistleblowing & Incident Management Benchmark Report offers a goldmine of insight into how companies are (and aren’t) managing employee concerns. In this episode, Michael Volkov breaks down the key findings, regional trends, and what they really mean for compliance officers trying to build a stronger speak-up culture. NAVEX dominates the hotline market, and its annual benchmark report gives compliance professionals an unparalleled look at reporting behaviors across the globe. From rising retaliation concerns to surprising substantiation rates, the numbers speak volumes.

You’ll hear him discuss:

• Why Europe’s sharp spike in reporting rates is likely tied to the EU Whistleblower Directive
• How North American companies resolve reports faster and what that says about handling HR-driven complaints
• Why anonymous reporting is much higher in APAC, Europe, and South America and what it might reveal about employee trust
• How retaliation claims are being substantiated at drastically different rates depending on geography and legal frameworks
• What’s behind the higher substantiation rates at privately owned companies compared to public ones
• How reporting channel preferences are shifting and why phone-based hotlines may be on the way out
• What “time to report” stats reveal about fear, hesitation, and the need for cultural change in the workplace

Resources

Michael Volkov on LinkedIn | Twitter

The Volkov Law Group