S10-Ep36: Mastercard's Chief Innovation Officer on Fostering a Culture of Innovation

Guest: Ken Moore

How can you have solutions for your customers before they even know they need them? Or BE the change instead of reacting to change?

 

That’s all part of the job for Mastercard’s Chief Innovation Officer, Ken Moore. He says the rate of change for businesses will soon increase 400%, as if the world isn’t changing fast enough already! But no worries; Ken shares the keys to innovation and being ready for change with you in this episode.

Here's what Ken and Maureen cover:

1. The five things most important for your business to focus on heading into the future;
2. How AI will reshape the ways we shop – and how you sell to your own customers; and
3. The big trends forming now for the way we’ll soon be doing sales.

Other episodes you'll enjoy:

• Leading Fintech: Mastercard Execs Share How They See the Future and Meet It Now with senior execs Jennifer Marriner and Sherri Haymond
• Disruption No More: DHL’s Supply Chain VP on Future-Proofing Your Business with Mike McLellan
• Prepare for the Future with Foresight with Dr. Ciela Hartanov

 

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!

 

RESOURCES:

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 

 

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at https://amzn.to/4dTCleZ.

 

Her other 10 books are available on Amazon here. 

 

Books we’re reading for fun or personal development right now include:

• Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.
• The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y
• Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)
• Nerve: Lessons on Leadership from Two Women Who Went First by Martha Piper & Indira Samarasekera. Paperback (https://amzn.to/3tOtzg4) and audiobook (https://amzn.to/41OYdT5)

NOTE: As an Amazon partner, we may make a small commission from books you buy through these links.

 

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OUR PODCAST TEAM:

Host & Executive P