Technology: The Brand Game Changer

The Brand Game Changer

“The world is fast changing, and until you learn to adapt and adjust to stand out from the masses, you will fade into oblivion.” — Bernard Kelvin Clive

A few months ago, my team was racing against the clock to prepare for an event. The kind of preparation where everything that can wait, waits, and everything that can’t lands on your table at the same time. One of the things on that table was a flyer. We needed it fast, and we needed it good.

So we did what we’ve always done. We engaged an external designer, sent over the brief, and gave them roughly twenty-four hours to turn it around. Fair enough. Twenty-four hours for a professional flyer, with the event breathing down our necks, felt reasonable.

The designer came back with a sample. Our events team, the ones who live and breathe the small details, started going through it the way event people do. “I don’t like this here.” “Can we move that there?” “This colour isn’t speaking.” Normal back and forth. We sent the corrections across, and the designer told us to expect the update in a few hours, maybe the full twenty-four again.

While we were waiting, something happened that none of us saw coming.

The Unexpected Change

One of my team members, Maame Esi Yamoah, has zero background in graphic design. Not a single class, not a single late-night tutorial on Photoshop, nothing. What she does have is a habit of playing around with ChatGPT’s image generation, prompting it for fun, testing it out the way some people test out a new recipe on a slow weekend. She quietly opened the tool, typed in what she had in mind, and in two to five minutes, she had her own version of the flyer.

She dropped it in the group chat almost as an afterthought. No big introduction. No “look what I made.” Just, here, what do you think?

And the room shifted.

“Oh, this is getting better,” someone said. The design went up alongside the one the professional was still working on, and both were sent to the people in charge for a final decision.

Here’s the part that humbled me. Almost everyone pointed to the AI-generated flyer. Not the one a trained designer with years of experience had produced. The one a beginner with no design background had built in under five minutes, using a tool she’d only been practicing with for a few months.

The designer came back hours later with the revised version, exactly as promised. The team looked at it, looked at Maame’s version again, and still chose hers. When more corrections were needed on her design, those corrections took minutes to apply. Not hours. Minutes.

That flyer, the one built by someone with no formal design training, was the one that eventually went out. The one we used for the event.

I sat with that for a while.

It’s Not Really About AI

We keep having this conversation about whether AI will take our jobs, and at this point, I find it a slightly lazy conversation. Here’s what I think is closer to the truth: AI is not coming for your job because it’s AI. It’s coming for the job of anyone who has quietly stopped growing in their own field. A skill that isn’t being sharpened becomes a skill that gets replaced. That’s not AI’s fault. That’s just what happens to anything that stands still while everything around it keeps moving.

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