The Agentic Organisation: How AI–Human Collaboration Is Redefining Work, Leadership, and Performance.

As we begin a new year, it’s natural to reflect on what’s changed - and what’s quietly no longer fit for purpose. 

AI investment is accelerating at pace, and autonomous and semi-autonomous agents are moving from experimentation to everyday work. And yet, many organisations are still operating with leadership models, workforce structures, and planning assumptions designed for a world where humans were the only actors in the system. 

In this episode of the Digital HR Leaders podcast, David Green is joined by Sandra Durth, Partner at McKinsey & Company, to explore what happens when work is no longer just human-to-human, but human-to-agent - and what that means for the future of organisations. 

Drawing on McKinsey’s latest research, Sandra shares her perspective on: 

  • How AI-human symbiosis is reshaping the very definition of work 
  • Why traditional hierarchies and leadership models are starting to break down 
  • What “agentic leadership” really looks like in practice  
  • The implications for performance, management capability, and strategic workforce planning 
  • The biggest opportunities - and the biggest risks - HR leaders need to be paying attention to right now 

Links to research: 

The agentic organization: Contours of the next paradigm for the AI era 

Six shifts to build the agentic organization of the future 

Rethink management and talent for agentic AI 

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