The CX Cast
Forrester
Research-based guidance on how to manage customer experience (CX) at any organization — an imperative that Forrester has been researching for over 20 years. Each week, Forrester analysts discuss key findings from their latest research on CX; analyze relevant topics in the news; or chat with CX professionals about how they’ve overcome prevalent challenges managing CX in their organizations.
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Disclaimer: The podcast and artwork embedded on this page are from Forrester, which is the property of its owner and not affiliated with or endorsed by Podcastly.
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