How Bank of America and Cornerstone Are Building an AI-Ready Workforce

Your organisation has committed to an AI strategy. But what does that commitment mean for the people who have to work differently because of it?

AI adoption is moving into a more demanding phase. The challenge for HR and learning leaders is translating technology investment into new capabilities, different ways of working and measurable business outcomes.

In this special episode of the Digital HR Leaders podcast, David Green is joined by Mike Wynn, SVP, Academy Executive for AI Capabilities & Enterprise Learning Products at Bank of America, and Himanshu Palsule, CEO of Cornerstone. Together, they explore what it takes to build an AI-ready workforce, combining the practical experience of capability building at scale with a broader perspective on workforce intelligence, skills and work redesign.

Join them as they explore:

• How Bank of America is building AI confidence and capability across every career stage, from self-paced learning to collaborative, experiential workshops
• Why every AI capability the bank teaches is anchored to human skills such as judgement, critical thinking and strategic thinking
• Why organisations need to connect AI strategy with workforce strategy by understanding how work, tasks and skills are changing
• How workforce intelligence can help organisations connect signals about people and work with outcomes such as productivity, mobility and workforce transformation
• Why learning increasingly needs to happen in the flow of work, as technology makes development more continuous and contextual
• Why course completions and attendance are insufficient measures of success, and why leaders should instead look for changes in behaviour, work and business outcomes
• What HR and learning leaders should prioritise when ambitious AI plans have yet to translate into a clear people strategy

For CHROs, CLOs and workforce leaders, this conversation offers a practical roadmap for moving beyond AI experimentation and building the workforce capability needed to turn ambition into business value.

This episode is sponsored by Cornerstone.

Industries, organisations and workforces are all changing at once, and most people leaders are trying to respond with fragmented data and processes that move too slowly to keep up. Cornerstone brings together the insights leaders need, the learning and skills that move people forward, and AI agents that turn intelligence into action, helping organisations build a workforce that’s ready for what’s next.

Explore Cornerstone Workforce AI™ and the wider platform here. And if you are building the case internally, Cornerstone's CHRO Mandate eBook on workforce readiness is a useful place to start: CHRO Mandate eBook

Find out more about Cornerstone here.

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