Matt Ausman, CIO of Zebra Technologies, on AI Agents and the Future of IT

How do CIOs prepare for a future where employees, service providers, and AI agents work side by side? In this episode of Technovation, Peter High speaks with Matt Ausman, Chief Information Officer of Zebra Technologies, about rethinking IT organizational structures, scaling AI responsibly, and preparing for the next evolution of software development.

Matt shares how Zebra is balancing AI experimentation with governance, strengthening its enterprise data foundation, and reimagining technology delivery as AI accelerates what teams can build.

Key Highlights:

• Preparing for a Hybrid Workforce: How Zebra is rethinking IT organizational structures as employees, service providers, and digital workers increasingly work alongside one another.
• Scaling AI Agents with Governance: Why Zebra initially restricts agent sharing, holds individual creators accountable for results, and is developing governance models for enterprise-wide adoption.
• Reimagining Software Development: How AI could fundamentally reshape Agile teams, accelerate application development, and challenge traditional change management practices.
• Building an AI-Ready Data Foundation: How Zebra's consolidated data platform and federated governance model help improve data integrity and support more reliable AI outputs.