The Client Experience is the NEW Marketing

Buckle up.. In this week's episode we talk

- Old marketing = posting, ads, discounts

Key Points: VALUE x VALUE

✔️ The Experience Starts Before They Sit in Your Chair

• Booking process, confirmation, vibe check—all part of your brand

✔️ Word of Mouth is Now Experience-Driven

• Clients don’t just share results—they share how they FELT

• If the energy is off, they ghost—even with great hair

✔️ Retention IS Your Marketing

• Loyal clients = walking, talking ads

• The best “marketing strategy” is keeping clients obsessed with their experience

  So Tune in and take some notes!