"The Myth of The Normal Day" Saundra Sackett - Bloodworks Northwest Call Center (S7 E4)

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If you're a regular Bloodworks Northwest donor, you probably get calls from our staff at the Contact Center. Ever wonder who's on the other end of the line? Well, Bloodworks 101 producer John Yeager did. And wait till you hear some of the stories the woman in charge of the Center has to tell.