Your Best Hire Already Left w/ Gustavo Serbia

Next on Chad & Cheese: Hired to Chair in 3 Days ✂️🔥 Chad and Joel are punching the recruiting industry right where it hurts with Gustavo Serbia, CHRO at Hair Cuttery Family of Brands. They dive into the wild, hyper-competitive world of managing 6,000 stylists where the barriers to entry are zero and the drama is real. Quick Cuts: Slashing Time-to-Hire: How they used Paradox to ditch their sluggish legacy ATS and compress a 17-day hiring process down to just 3 days. Gamifying Commission: Inside the custom app that shows stylists exactly what they make in real time to incentivize higher earnings. The "Polite Poach": Why recruiting in a fragmented industry means ditching traditional applications, hunting state board lists, and walking straight to the talent. AI & Raw Data: How Gustavo bypassed pivot tables to build an entire funnel analysis in minutes using AI—and what's next on his tech wishlist. "In this industry, you know to a tee when someone leaves. My CEO knows exactly what it's costing us right then and there." — Gustavo Serbia, CHRO Want to know how to manage high-turnover talent, build a booming rehire pipeline, and make tech work for a fiercely human business? Hit play on the AI series now.