CPO Rising Series: How a Government CPO is Disrupting Public Sector Tech with Product Thinking

Can product thinking truly transform government services? In this episode of the CPO Rising Series hosted by NEOGOV CPO Denise Hemke, State of Maryland CPO Sheetul Agrawal speaks on reimagining government technology through customer-centric innovation. Sheetul shares her groundbreaking approach to bringing product management principles into public sector digital services, revealing how AI and user-focused design can revolutionize how citizens interact with government platforms.