On this episode of Grease the Wheels, Uncle Jimmy goes down the rabbit hole of toxic management. We go into some of the specifics for what makes a manager or boss toxic: such as unrealistic expectations, nepotism, and much, much more! The good news is that skilled tradesmen of all types, and especially auto mechanics and technicians have ample opportunity to jump ship, because the demand far outweighs the supply. We also go over some of the possible remedies to these conflicts, which mostly revolve \around good communication and documentation of your grievances, and possibly going over their heads in certain cases. When a manager doesn’t understand this, they are in trouble, and in many cases it can spell doom for a shops overall productivity and profitability. Bottom line, do not put up with a toxic manager for one minute more than you want to!
Also, Uncle Jimmy astonishingly holds his fire on Service Advisors for another day!
This episode is sponsored by surfwrench.com: for all of your dealership's digital needs. Photography, SEO, AIO, E-Commerce, and Service Lane Video Training that put you on top on the internet!