23 Aug 2024 05:06

Leading during industry transformation- Kelly Melchor

Kelly Melchor found her way into insurance like so many executives, but she also found a passion for leadership and empowering people. In a time of industry transformation, Kelly talks about her journey and the concerns she has for customer expectations amidst constant change.

In this episode:

  • The importance of leadership coaching
  • Balancing technology needs with customer expectations
  • How independence is being redefined
  • Why organizational support is important to growth
  • Podcast Philosophy

Hear from someone who is not afraid to learn and how she builds consensus to manage change.

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