Retention-First eCommerce: Inside Allure’s $2M Bricks-and-Clicks Strategy with Klim Yadrintsev

Klim Yadrintsev is the founder and CEO at Allure, a luxury multi-brand fashion boutique based in the south of France. They sell via their physical store, and WooCommerce website. Founded in 2020 they now do around $2 million in sales a year, with annual growth at 20-30%. 

 

In this episode, Klim breaks down the 3 strategies behind Allure’s rapid growth—and why retention, not ads, is their real secret weapon. 

 

Hit PLAY to hear: 

 

• The 3 retention strategies that power a $2M luxury eCommerce brand 💡 
• Why Klim believes your physical store might be your best ad channel 🏬 
• How Allure builds personal relationships with shoppers using WhatsApp 📲 
• What happens when you watch customers shop on your website 👀 
• How a lean team of 7 runs a global boutique brand 💪 
• The unusual trick Allure uses to boost repeat purchases (without discounts) 🔁 

 

Key timestamps to dive straight in: 

[04:04] Fashion eCommerce Opportunity in France 

[07:10] Personalized Wardrobe Consultation Service 

[11:39] Retention-Focused Business Strategies 

[14:02] Retail Operations and Marketing Strategy 

[19:24] Personal Touch in eCommerce Segmentation 

[22:03] Optimising Customer Purchase Journey 

[23:59] Listen to Klim’s Top Tips! 

 Full episode notes here: https://ecmp.info/555

This podcast uses the following third-party services for analysis:

Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

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