S10-Ep35: Leading Fintech - Mastercard Execs Share How They See the Future and Meet It Now

Guests: Jennifer Marriner, Sr. VP, & Sherri Haymond, Co-President, of Mastercard divisions

What happens when innovation means life or death for your company?

 

In this first of a two-part series of innovation at Mastercard, guests Jennifer Marriner and Sherri Haymond describe the ongoing innovations in their divisions: Global Acceptance Solutions and Global Partnerships, respectively. As customers and retailers alike continue to change how they move money, Mastercard must not only keep up with them, but innovate so deeply that they actually have new tech ready BEFORE payment preferences evolve.

 

That means leading an organization-wide innovation culture, with plenty of leadership lessons for the rest of us.

Here's what Jennifer, Sherri, and Maureen cover:

1. Why it’s so important for leaders to think differently and experiment with the new;
2. How collaboration, inside and outside the organization, boosts your odds of success; and
3. Why constantly asking your stakeholders “What do you need from us?” keeps you ahead of the competition.

Other episodes on innovation in companies:

• Innovation Insights: Amazon Executives Share How They Deliver the Future with Udit Madan, Jamil Ghani, & Sarah Rhoads
• Eat Mor Chikin: Chick-fil-A’s CMO on Their Recipe for Success with Steve Robinson
• Avocados: When Produce Produces Innovation with Alvaro Luque

 

For daily wisdom from our guests, be sure to follow us on LinkedIn. We’re onTikTok, Threads, and Twitter, too!

 

RESOURCES:

Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here. 

 

Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at https://amzn.to/4dTCleZ.

 

Her other 10 books are available on Amazon here. 

 

Books we’re reading for fun or personal development right now include:

• Covert Cows and Chick-fil-A by Steve Robinson; it’s available in hardback at https://amzn.to/460LnmQ, on Kindle at https://amzn.to/3RVXhZs, and as an audiobook at https://amzn.to/3xPjBgn.
• The War of Art by Steven Pressfield. Paperback = https://amzn.to/3VEl7cU, Kindle = https://amzn.to/45JGm1L, and audiobook = https://amzn.to/3RPhC2y
• Everyday Ubuntu: Living Better Together, the African Way by Mungi Ngomane. Hardback (https://amzn.to/48Doh6j) and audiobook (https://amzn.to/48YCRF4)