
Service Managers, Fixed Ops Directors, and Dealership Leaders — If your service department feels busy but profits don't match the effort, the problem isn't your people. It's your leadership systems.
In this episode of Service Drive Revolution #341, the conversation breaks down the Fixed Ops leadership mistakes that quietly destroy productivity, inflate labor costs, and hold service departments back — even in strong markets.
This episode covers:
✅ Why leadership decisions matter more than market conditions
✅ How minimum performance standards lift technician productivity
✅ Why unapplied labor is a leadership problem, not a technician problem
✅ How tracking and visibility instantly change behavior
✅ Why systems outperform talent in the service department
✅ How to prepare your Fixed Ops operation for 2026 growth
If you're a service manager or advisor dealing with: - Inconsistent technician efficiency - Rising labor cost per hour - Unclear accountability - Strong sales with weak service profits.
👉 This episode will change how you think about leadership in the service drive.
#FixedOps #ServiceManager #DealershipLeadership #AutomotiveLeadership #ServiceDriveRevolution #ChrisBulldogCollins
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