The AI-Native Health Plan | UnitedHealth Group’s Dan Kueter

Can AI finally make healthcare cheaper? UnitedHealth Group Chief Commercial Officer Dan Kueter believes it can, potentially within a single-digit number of years, but only once AI moves beyond automating existing administrative work and starts enabling things the healthcare system couldn’t do before.

At a16z BUILD, Dan joins General Partner Julie Yoo to discuss a generational shift in employer-sponsored health insurance, why self-funded plans are becoming accessible to smaller employers, and how AI is changing everything from underwriting and distribution to consumer navigation.

They also get into UnitedHealthcare’s goal of eliminating 30% of prior authorizations, what a “touchless” version could eventually look like, and why personal AI agents could become a new front door to healthcare, forcing insurers to meet consumers wherever they choose to interact. 

Resources:

Follow Dan Kueter on Linkedin: https://www.linkedin.com/in/dankueter/

Follow Julie Yoo on X: https://x.com/julesyoo

Learn more about a16z Bio + Health: https://a16z.com/bio-health/

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