In this episode of The Enterprise Apps Podcast, Melody Brue and Robert Kramer discuss key takeaways from recent industry events, emerging trends in enterprise technology, and the evolving role of AI in business operations. Topics include insights from Zoho Day 2025, SAP’s Business Data Cloud, Snowflake’s Cortex Agents, and RingCentral’s AI Receptionist. Here’s what they covered:
💡 Zoho Day 2025: Scaling Up for Enterprise Success
Zoho is making big moves upmarket while staying true to its customer-first approach.
Leadership shift: Sridhar Vembu transitions to Chief Scientist; Mani Vembu takes over as CEO of the Zoho division.
AI integration and regional-led growth strategies.
Zoho Day 2025: Navigating AI Innovation and Aviation Insights with Zoho’s Ramprakash Ramamoorthy
📊 SAP Business Data Cloud: Unifying Data for Smarter Decisions
Could this be a game-changer for structured & unstructured data management?
Databricks partnership should enhance data governance and accessibility.
SAP’s push to modernize on-prem customers and transition them to the cloud.
🤖 Snowflake & Anthropic: The AI-Powered Data Revolution
Cortex Agents could offer smarter, more trustworthy AI-driven data processing.
The shift from bigger models to better accuracy—AI’s next evolution.
How Snowflake aims to enhance data intelligence with Anthropic’s Claude AI.
📞 RingCentral AIR: No More Missed Calls
AI-powered receptionists are transforming business communication.
Features: Call routing, customer inquiries, SMS confirmations, appointment booking.
The next step? Seamless AI-human collaboration for better CX.
RingCentral Transforms Customer Communications with New AI Receptionist