The Rise and Fall of Retail Icons - Where We Buy #334

Gregg Katz is the Director of Business Industry Solutions for Real Estate at ESRI. He's also a lover of nostalgic retail brands. Gregg talks about his series of articles on defunct retailers and restaurants, such as Blockbuster Video, Service Merchandise, and Planet Hollywood. He reveals overarching lessons from these companies' highs and lows, including the dangers of rapid growth, staying true to the brand, and adapting to technological advances. This episode is filled with personal anecdotes, pivotal moments in retail history, and strategic business insights.

James Cook is the Director of Retail Research in the Americas for JLL. 

Gregg's newsletter on LinkedIn: https://www.linkedin.com/newsletters/7262906814252437504/?displayConfirmation=true 

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Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.